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NJBIA Business Growth Roundtable


The Business Growth Roundtable Presents:  Building a Culture of Selling with Special Guest Dan Gingiss


Studies show companies with high levels of cross-functional sales collaboration among departments reported a 47% higher ROI than those with low levels of collaboration.

However, most companies still rely on traditional sales models, where sales teams are left alone to be solely responsible for keeping the sales pipelines full.

Every member of your team plays a critical role in customer service and achieving satisfaction.

In fact, 96% of customers ranked customer service as an important factor in their purchasing decisions.

Your entire team – everyone from your accounting department to your project managers – can and should help fill your pipelines.

Join us for the next Business Growth Roundtable where we will discuss tactical ways to create a cross-functional sales culture where everyone sells!

Key takeaways include:

  • Why your organization’s mission, vision, and values are so important to cross functional selling and increased revenue
  • How to align and equip your team to identify opportunities
  • How to create an exceptional customer experience at every touch point to create raving fans and drive referrals
  • Tactical ways to gain team buy in

This webinar is ideal for:

  • Sales executives
  • Marketing executives
  • Executive leadership
  • Human resources


Dan Gingiss, Author and Top Keynote Speaker on Customer Experience

Dan Gingiss is an international keynote speaker and customer experience coach who believes that a remarkable customer experience is your best marketing strategy. His 20-year professional career spanned multiple disciplines including customer experience, marketing, social media and customer service.  He held leadership positions at McDonald’s, Discover and Humana.

Rachel Durkan, President, Paradigm Marketing and Design

Rachel Durkan – as the founder and president of Paradigm Marketing and Design – has spent the last seven years helping her clients make millions of dollars and realize their goals. She has become a highly regarded figure in the marketing industry and is widely recognized for her exceptional business and marketing intelligence, as well as her passion for sharing that knowledge for the benefit of others.

Donna Miller, Founder and President of C3 Workspace

As founder & president of C3Workplace, Donna brings her experience in growing a multi-location organization to the faculty. Donna is the recipient of a number of awards including the New Jersey Association of Women Business Owners (NJAWBO) Businesswoman of the Year Award, North Essex Chamber of Commerce (NECC) Outstanding Member and has been named to NJ Monthly Magazine’s Top 25 Women Business Owners. She is a sought-after speaker and has presented at numerous events for various organizations. Her insights on Delegation have been published in the book, Big Bold Business Advice and she’s also been a featured interview with Dun & Bradstreet B2B.



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Date And Time

2023-04-11 @ 12:00 PM to
2023-04-11 @ 01:30 PM

Registration End Date



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